Wednesday, May 14, 2008

Creating Systems

Over the last few months I have met with multiple CEOs of growing service firms. One of the biggest challanges that they all faced is that they are very quick to jum in a solve an issue, but they have a tendancy not to create a system that others can follow. In order to continue gorwing, firm leadership must create and document processes. They must take the time to teach people the system. If an issue ocome up more then twice, did you ever really fix the issue.

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